Katzen Pet Shop is a boutique pet store with an online shopping facility. Our shop is a bright, colourful and fun place to visit. We offer a full range of exciting products and services to our customers at great value prices.

 

As a company, we are dedicated to ensuring that our customers receive excellent advice, the best quality products, efficient service and maximum satisfaction every time they visit our stores.



Katzen Pet Shop believes that owning a pet should be rewarding and fun. We work closely with animal NGOs and vets to promote responsible pet ownership and spend time with potential new pet owners that visit our shop to ensure that they understand the responsibilities that come with their new pet before they adopt from Katzen Cat Santuary or other animal rescue centres.

 

Our Goal:

We wish to build on our reputation as a company that really knows and cares about pets and to continue to grow as a company that is profitable, respected and positioned as one of the market leaders within pet retail offering the best products and best advice to our customers.

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We aim to achieve this by:

- Working with our customers, employees, suppliers and the community in a spirit of mutual respect, integrity and trust.

- To encourage responsible pet ownership and to support the welfare of animals.

- To be firmly focused on the needs of our customers and of their pets.

- To constantly strive to improve the standards of pet and pet product retailing.

- To ensure all of our employees are fully focused on our commitment to customer care.